Request approval
Share the knife count, condition, return location, timing, and photos of damage or premium finishes.
Nationwide Requests · Approval Required
Start with the quote request below. Sean reviews the knives, location, timing, and any damage. Once the online quote is complete, you’ll receive a private shipping intake with the current destination and packing instructions. Please do not mail anything before then.
Share your details Send your request Confirm with Sean
Share the knife count, condition, return location, timing, and photos of damage or premium finishes.
Clean and dry every knife. Use a secure blade guard or rigid cardboard sleeve, then immobilize the protected knives inside a sturdy box.
Use tracking and consider insurance and signature service based on value. Keep the receipt and tracking number until the knives return.
Tell Sean what you plan to send. This request is a review—not permission to ship and not a final estimate.
Fields marked * are required. Everything else helps us prepare.
MKG reviews almost anything with a blade. Ceramic knives, saws, drill bits, peelers, and zesters are not accepted. Mandolins are accepted only when the blade is removable. Every order remains subject to condition and safety review.
No. Submit the quote request first. After the online quote is complete, Sean provides a private shipping intake with the current destination and packing instructions.
Each clean, dry blade should have a secure blade guard or rigid corrugated-cardboard sleeve. Immobilize the wrapped knives inside a sturdy box so no edge or point can move, pierce the packaging, or contact another knife.
Standard turnaround is three business days from package arrival to package departure. Severe damage, unusual work, or time spent awaiting final quote approval or payment details can extend that window; Sean confirms any exception.
The customer pays the current inbound and return shipping rates. MKG may add reduced-rate shipping options later, but no discount is promised today. Tracking, insurance, and signature options should reflect the shipment value.
The online quote is reviewed after the package arrives. If inspection changes the scope, Sean finalizes the quote with the customer before work begins and collects the payment method. The completed order is invoiced and charged before the package departs.